A year after the organization has completed a merger, patient surveys show that patient satisfaction has increased by 50%. The organization attributes this change to the hiring of a case manager. This organization is said to be:
a. Moving backward
b. Advancing
c. Oscillating
d. Restructuring
ANS: B
Organizations advance when there is structural tension that requires structural understanding, leadership, and organizational learning. Progression creates a cycle that leads to results that are evaluated.
You might also like to view...
A new mother and father are upset that their 2-day-old infant is requiring phototherapy for hyperbilirubinemia
The pediatrician who has followed the infant since birth is explaining the multiplicity of factors that can contribute to high serum bilirubin levels in neonates.Which of the following factors would the physician be most likely to rule out as a contributor? A) The fact that the infant is being breast-fed B) Hypoxia C) Hepatic immaturity of the infant D) Transitioning of hemoglobin F (HbF) to hemoglobin A (HbA)
The bladder is innervated by _____ nerves
1. sensory 2. motor 3. sensory and motor 4. sympathetic
A patient is placed on an organ transplant list for a living or deceased kidney donor. What percentage of organ donors are living organ donors?
1. 20% 2. 30% 3. 40% 4. 50%
The ____________________ is the difference between the systolic and diastolic blood pressures.
Fill in the blank(s) with the appropriate word(s).