The more renowned the featured speaker is, the ______ the introduction needed.
a. briefer
b. longer
c. more detailed
d. more formal
a. briefer
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Astrid, a customer service representative with NorthTel Wireless Services, was asked by one of her customers if NorthTel would be interested in joining the chamber of commerce to meet potential customers and increase its contacts in the local business community. Astrid believes this is a very good idea and approached her manager, DeShawn, about becoming a chamber member. DeShawn said to Astrid, "Because the cost of membership is over $500 and you will have to leave the office to attend meetings, I will have to get approval from management above me." NorthTel is an example of an organization with
A. decentralized authority. B. unity of command. C. work specialization. D. centralized authority. E. line managers.
______ negotiations are generally preferred because negotiators can see the other person’s nonverbal behavior and better understand objections.
A. Written B. Silent C. Face-to-face D. Arbitrated
Which ethical leadership principle is described as being the leaders’ duty to treat others as ends in themselves and never as means to an end?
A. serves others B. builds community C. shows justice D. respects others
Money damages awarded for a breach of contract are an example of a legal remedy
Indicate whether the statement is true or false