Likely topics from which you must determine if training for system users will be useful include:
A) customer service basics.
B) system marketing.
C) use of the system.
D) sales.
E) conference services.
C
Explanation: C) End-user training is often focused at the use of the new system. Technology acceptance is often based on how easy the system is to use, and training can help with this challenge.
CL
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