What is the first step in conflict resolution?

A. Alerting the supervisor
B. Trying to understand the situation
C. Escalating the conflict
D. Apologizing immediately


Answer: B

Health Professions

You might also like to view...

Positive pressure ventilation uses external pressure to:

A. force air into the patient's lungs. B. shift the patient's position so breathing is not obstructed. C. open the airway of a patient with an airway obstruction. D. open the airway of a patient with no suspected neck or spine injury.

Health Professions

Which of the following is NOT a disadvantage of gravity tanks?

A. Limitation of pressure B. Must be exercised annually C. Require considerable maintenance D. Require protection against freezing

Health Professions

Your patient is being ventilated with a nasal mask to relieve dyspnea. He has a long history of chronic obstructive pulmonary disease and hypercarbia. What is the goal of noninvasive ventila-tion in this setting with regard to the ABGs?

a. Return the PaCO2 to 40 to 45 mm Hg. b. Return the pH to near normal. c. Return the PaCO2 to less than 60 mm Hg. d. Return the bicarbonate level to near nor-mal.

Health Professions

While triaging patients at a multiple-casualty incident, you encounter a 40-year-old female with an obvious fracture of her right forearm and multiple abrasions to her face and arms. She is responsive and alert and does not appear to have any airway or breathing problems. You note that she is wearing an organ donor bracelet. You should:

A. give her high-flow oxygen in order to keep her vital organs viable. B. apply a splint to her arm injury and continue triaging the other patients. C. assign her an appropriate triage category and move to the next patient. D. place her in a high-priority treatment category because of her donor status

Health Professions