A healthcare organization is planning continuing education for all staff on culturally and linguistically appropriate service delivery. Which category of culturally and linguistically appropriate services in healthcare will this action support?
1. Fundamentals of culturally competent care
2. Speaking of culturally competent care
3. Structuring culturally competent care
4. Manage the dynamics of difference
1, 2, 3
Explanation: 1. Ensuring that staff receives ongoing education and training in culturally and linguistically appropriate service delivery is a part of the fundamentals of culturally competent care.
2. Ensuring that staff receives ongoing education and training in culturally and linguistically appropriate service delivery is a part of the fundamentals of culturally competent care. Speaking of culturally competent care focuses on language services and printed materials.
3. Ensuring that staff receives ongoing education and training in culturally and linguistically appropriate service delivery is a part of the fundamentals of culturally competent care. Structuring culturally competent care focuses on organizational assessments, community profiles, and conflict and grievance resolution processes.
4. Managing the dynamics of difference is a recommendation by the Joint Commission for cultural competency.
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