You are concerned about the emails you are receiving from nurse managers in your department. As CNE, you decide to develop a list of "don'ts" for your managers when sending emails through the HCO email system
What might you include? Select all that apply. 1. Inappropriate emoticons should not be used.
2. Do not automatically use "reply all."
3. Do not use attachments.
4. Do not send several emails, when one will be sufficient.
5. If message is not urgent, do not mark it as urgent just to get a quick reply.
3, 4, 5
Explanation: 1. No emoticons (appropriate or inappropriate) should be used.
2. Using "reply all" should be done with care.
3. Use of attachments is acceptable.
4. Sending one message is always better than a flood of messages.
5. Marking a message as urgent, when it is not is not appropriate.
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