When asked about the severity of pain, the 93-year-old patient does not answer right away. What is the best response by the nurse?
a. Ask rapid questions: "Is it better? Is it worse than yesterday? Is it worse than this morning?"
b. Repeat the question in a louder voice.
c. Say, "You must be feeling better because you're not complaining."
d. Keep eye contact and wait for the answer.
ANS: D
Empathetic listening is the key to maintaining good communication with the older adult who may need longer time to form a response.
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