The 85/15 Rule-which asserts that 85 percent of the problems can be corrected only by changing systems and less than 15 percent of the problems can be solved by individual workers-is a tenet of

A. the collegial model.
B. management by objectives.
C. Theory Y management.
D. total quality management.


Answer: D

Social Work & Human Services

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In assessing risk factors for child abuse, a social worker would consider as most important

A. life style and marital status. B. parent's attitudes toward discipline, family history and the child's injuries. C. social class, substance abuse or family size. D. family history.

Social Work & Human Services

Darcey is employed as a social worker in a home health agency. She most likely works in a ___ setting.

A. long term care services and supports B. primary health care C. public heath D. health maintenance organization

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Answer the following statement(s) true (T) or false (F)

Neurobiology and psychopharmacology are effective treatment approaches for patients with depression.

Social Work & Human Services

A case manager’s interventions can be considered therapeutic in that:

a. The case manager is a trained psychotherapist b. The case manager can provide medications that help the client deal with emotional disorders c. The case manager can help the client learn life skills that will make the client more effective in his or her daily life d. The case manager can treat the client’s problems without making a referral to a clinical therapist

Social Work & Human Services