Performing a requested task because of fear of rejection by co-workers for noncompliance is an example of the impact of ________ power.
A. coercive
B. reward
C. referent
D. expert
Answer: A
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Fisher associates all of the following positive communication behaviors with emergent leadership, except ______.
A. being verbally involved B. establishing roles C. seeking others’ opinions D. initiating new ideas
Which of the following is the BEST beginning to a persuasive claim message to Ruth's Catering?
a. Please reimburse a total of $1,500 for serving the wrong meal at our recent company dinner. b. Because you served the wrong menu at our recent company dinner, I am requesting that you reimburse us a total of $1,500. c. A problem occurred with the catering we recently received from Ruth's Catering. d. Satisfying customer needs has obviously been a cornerstone in the success of Ruth's Catering.
Which question is not associated with the competition when conducting product screening?
a. Who is the competition? b. What is the break-even point? c. Can we sustain a competitive advantage? d. How will we compete?
In certain circumstances, a company in reorganization bankruptcy may reject a collective
bargaining agreement with its employees. Indicate whether the statement is true or false