Jackie was appointed to a new position as a team leader during management restructuring. She was in competition with a previous manager. Jackie encountered resistance to change in her new team, along with a lack of cooperation and loyalty. Some members of the team maintained their loyalty to their previous manager and resented her promotion. Jackie received no management training for her new role.Several team members engaged in a range of increasingly hostile behaviors towards Jackie including:failing to provide assistance during busy periods.
constantly whispering and making vindictive comments about her.
disobeying requests.
making offensive comments and behaving rudely.
Ultimately, one of the team members called a meeting to which Jackie was not invited. They drew up a list of complaints about Jackie which they presented to her manager. The apparent objective of the bullies in the team was to get rid of Jackie. How can companies handle bullying in the workplace?
What will be an ideal response?
Anti-bullying strategies for groups and organizations include:
Develop a workplace bullying policy.
Encourage open and respectful communication.
Develop a clear procedure for handling complaints about bullying.
Identify and model appropriate ways for people to interact with colleagues.
Develop and communicate a system for reporting bullying.
Identify and resolve conflicts quickly and fairly to avoid escalation.
Identify the situations, policies, and behaviors likely to cause bullying or allow it to occur.
Train employees to manage conflict.
Establish and enforce clear consequences for those who engage in bullying.
Monitor and review employee relationships, with particular attention to fairness.
You might also like to view...
When a company has work performed by an off-site nonaffiliated supplier, it is called "outsourcing"
Indicate whether the statement is true or false
How is the current ratio calculated, and how is it interpreted?
Specific performance is the usual judicially granted remedy for breach of contract
a. True b. False Indicate whether the statement is true or false
Spencer Co. decides to establish a petty cash fund with a beginning balance of $200. The company decides that any purchase under $25 can be processed through petty cash instead of the voucher system. The journal entry to record establishing the account is:
A. Debit Cash $200 and credit Cash Over and Short $200. B. Debit Cash $200 and credit Petty Cash $200. C. Debit Cash $200 and credit Petty Cash Over and Short $200. D. Debit Petty Cash $200; credit Cash $175; and credit Cash Over and Short $25. E. Debit Petty Cash $200 and credit Cash $200.