Which marketing channel is associated with the highest value added per sale?
A) retail stores
B) sales force
C) distributors
D) Internet
E) telemarketing
B
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Which of the following is an accurate statement concerning the use of graphics??
A) ?The use of graphics makes the use of an extensive discussion in prose unnecessary. B) ?A few pages of graphics can effectively convey several hundred pages of text. C) ?There is no medium for graphics to be used in oral or spoken presentations. D) ?Graphics are used to keep an audience engaged and not to gain a greater understanding of an idea.
For what purpose should the active voice be used?
A) To strengthen most business writing B) To emphasize an action rather than a person C) To de-emphasize negative news D) To conceal the doer of the action
In a Federal Express overnight delivery service blueprint, which of the following is an example of an onstage contact employee action?
A. Customer prepares package for Federal Express driver B. Package is flown to destination C. Federal Express driver picks up package from customer D. Federal Express telephone service representative receives order from customer E. Federal Express driver drops off package at airport
Monthly benefits are payable to a retired insured worker from the age of:
a. twenty-two. b. fifty-three. c. sixty-one. d. sixty-two.