Communication competence is composed of two elements. Achieving one’s goals successfully involves one of these elements, known as
a. effectiveness.
b. appropriateness.
c. absolutism.
d. relativism.
Ans: a. effectiveness.
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Where do public relations firms operate?
A) In every industrialized nation. B) Almost exclusively in the United States. C) In most counties in the developing world. D) Both A and C. E) Wherever clients need them to be.
Most business presentations consist of
a. award presentations or acceptances. b. introductions. c. after-dinner speeches. d. reports or recommendations.
Kim is giving a persuasive talk about organ donation. She wants to communicate the benefits of organ donation, and she hopes that some audience members will be persuaded to fill out the organ donor card she brought with her. What persuasive goal is Kim trying to achieve?
A. to motivate her audience to do something B. to convince an audience to believe her opinion about a particular issue C. to persuade her audience to believe that the claim she's making is true D. to convince her audience to become involved in a social cause
Which conflict style would be appropriate ifthe issue is very important to others but is not very important to you; you realize that you are wrong or that you have changed your mind; it is more important to preserve group harmony than resolve the issue?
a. accommodation b. collaboration c. competition d. avoidance e. compromise