As products and processes are no longer limited to superpowers and highly developed countries, ______________ are affecting every aspect of people's lives
a) globalization and the nature of innovatio
b) international labor and migration rules
c) war and terrorism
d) racial and cultural differences
A
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Information processing rate can be a barrier to listening because ________
A) people are normally capable of processing information faster than most speakers speak B) people are hardly ever capable of processing information as fast as most speakers speak C) there is such a wide variety of processing abilities among people that no matter how fast or slow you speak, it will not be appropriate D) recent research shows that there is little connection between speaker rate and listening effectiveness
Nonverbal messages are those messages sent without using __________
a. words b. listening c. hands d. gestures e. vocal fillers
The Telecommunications Act of 1996 allowed local phone companies to offer cable and long-distance services
Indicate whether the statement is true or false.
The value of public relations to an organization has __________ with technology because of the increased value of communication skills and an ability to predict and handle crises
a. increased b. decreased