According to the business process modeling notation standard, an activity with a boxed plussign inside it indicates a ________
A) subprocess
B) data flow
C) sequence flow
D) data repository
A
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As used in the text, the term services specifically refers to:
a. items having a physical existence and value b. work performed by employees c. work performed by outside vendors d. products normally held for resale
Concepts such as "assembler value chains" and "downstream value chains" are associated with:
A) lean production. B) the matrix structure. C) polycentric organizational designs. D) the global marketing audit. E) traditional assembly designs.
Start-up and organization costs for a corporation that is to operate a retail store would include the costs of
A) promoters' fees and printing stock certificates. B) advertising for a grand opening sale. C) the initial purchase of inventory. D) counters and racks to display merchandise.
Which is the best example of a service request?
A. A user wants information about a an upcoming release B. A user can't log into his/her computer after returning from lunch C. A user reports that the network is running slowly D. A user wants to make major changes to an application