What document indicates who is responsible for the various types of calls coming into the medical office and how the calls are to be handled?
A. Employee handbook
B. Telephone directory
C. Routing list
D. Procedure manual
E. Policy manual
Answer: C
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On the bar graph of number of deaths versus age groups, the age group with the largest number of deaths is:
A. 20 to 24 B. 50 to 54 C. 15 to 19 D. 70 to 74
Your neighbor burned herself with a hot cookie sheet as she removed it from the oven. She has two blisters surrounded by an area of reddened skin and complains that the burn is very painful. This burn is most likely a _____ burn
A) superficial B) full-thickness C) partial-thickness D) contact
If the safe dosage for a pediatric patient is not listed on the drug label, you can find it on the package insert, in the PDR, or in the:
A. nomogram B. lid of the drug container C. U.S. Pharmacopeia D. drugstore
Which of the following can be used effectively as a massage tool to release and reposition the fascia or adhesions in the shoulder joint capsule?
A) the therapist's thumb B) a T-bar (massage tool) C) an ice pack D) the head of the client's humerus