Mike has an employee, Marvin, who has shown low job involvement but high organizational commitment. Which of the following is a possible intervention for Marvin?
A. focus on satisfaction with coworkers
B. focus on working conditions
C. focus on increasing organizational commitment
D. focus on increasing pay
A. focus on satisfaction with coworkers
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For companies using enterprise systems, CRM systems often share the same underlying database
Indicate whether the statement is true or false
______________________________ advises customer service representatives to check data entries for accuracy before moving on
Fill in the blank(s) with correct word
______ is the belief that one's native country, culture, language, abilities, or behavior is superior to those of another culture.
A. Reverse discrimination B. Stereotyping C. An ethical dilemma D. Ethnocentrism E. Diversity
Bondholders have which of the following relationships with a corporation?
a. They are creditors; b. They are owners; c. They become members of the board of directors; d. They are silent partners; e. They are stockholders. ¬¬