A nurse is assisting clients to improve their health status. Which of the following types of man-agement is being used by the nurse?
a. Care management
b. Case management
c. Disease management
d. Demand management
ANS: D
Demand management seeks to control use by providing clients with correct information and ed-ucation strategies to make healthy choices, to use healthy and health-seeking behaviors to im-prove their health status, and to make fewer demands on the health care system. Care manage-ment is an enduring process in which a manager establishes systems and monitors the health sta-tus, resources, and outcomes for a targeted aggregate of the population. Case management is de-fined as a collaborative process of assessment, planning, facilitation, care coordination, evalua-tion, and advocacy for options and services to facilitate an individual's and family's comprehen-sive health needs through communication and available resources to promote quality cost-effective outcomes. Disease management constitutes systematic activities to coordinate health care interventions and communications for populations with disease conditions in which client self-care efforts are significant.
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