__________is the level of listening that is concerned about the content, intent and feelings in the message.
a. active listening (page 149 right)
b. pseudo listening
c. arrogant listening
d. real listening
a. active listening (page 149 right)
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How does a person?s physical appearance impact perceptions of immediacy
What will be an ideal response?
Trait perspective
A) "leaders are born rather than made" B) "softer" view of leadership C) designed to focus not only on what characteristics the leader needed to possess but also what attributes the followers needed from a leader D) suggested shifts in leadership behavior depending on variables in the group setting E) creating and maintaining policies that offer environmental protection F) entails followers' identification with the leader as well as the leader's ability to communicate emotional involvement with the organization's mission
Samuel calls elderly people, "old geezers." This term demonstrates biased language based on ___
a. gender b. age c. class d. ability
In the context of ruining a performance review, the ________ causes individuals to refrain from assigning extreme ratings to facets of performance.
A. pitchfork effect B. central tendency C. recency error D. halo effect