Successfully managing inventories can positively impact all of the following except?
a. Customer service
b. Product design
c. Competitiveness
d. Cost
b. Product design
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Which of the following is a product cost for a manufacturing company?
A) salary of administrative staff B) wages paid to factory janitor C) commissions paid to sales staff D) depreciation on corporate building
The best time to deal with a customer's criticism is after the complaint has occurred and the customer has left the business location.
Answer the following statement true (T) or false (F)
Of all forms of dispute resolution, which one probably offers the strongest "win-win" potential because its goal is voluntary settlement?
A) litigation B) arbitration C) jurisdiction D) mediation
According to Porter's five forces model, a company is profitable if all the five forces are strong
Indicate whether the statement is true or false