It is important to understand how your audience views your topic for all of the following reasons EXCEPT
a. you can adapt your speech to address their values and concerns.
b. you can choose what information to keep from them.
c. you can demonstrate how your messages matches their beliefs or values.
d. you can be prepared to address misconceptions.
b. you can choose what information to keep from them.
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Which type of proactive influence tactic enlists the help and support of others?
A. rational persuasion B. pressure C. coalition D. apprising
Your staff has worked hard to successfully complete a project for a large advertising client. Which of the following is the BEST way for you to express thanks to the staff?
a. Thank them at the staff meeting next month. b. Post a note on the company intranet. c. Ask your administrative assistant to post a note in the lunchroom. d. Send an email immediately to all staff.
Under the Truth In Lending Act, a lender must disclose all of the following EXCEPT
a. the average percentage rate charged by competitors. b. the amount financed. c. the annual percentage rate (APR). d. the finance charge.
If the process average is in control, then the process range must also be in control
Indicate whether the statement is true or false