Which of the following statements best illustrates the point made in the textbook about whether or not
communication is reversible?
A) Listeners will often let you take back something you say.
B) Listeners may forgive and forget an angry statement.
C) Speakers are given wide latitude in correcting their mistakes.
D) Speakers rarely need to worry about things said as long as they act naturally and don't spend much
time planning their message.
E) Speakers must explain and compensate for improper statements.
E
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Indicate whether the statement is true or false.
A mission statement is another name for an ethical code
True False
We send and receive messages primarily through which two channels?
a. Physical and psychological b. Speaking and hearing c. Auditory and visual d. Coding and encoding
One way to avoid manipulating the interviewee is to state clearly and in advance what you, as the interviewer, need and want from the interviewee
Indicate whether this statement is true or false.