Patients may need to be placed on hold for all the following, EXCEPT ________.

A. answering another telephone line
B. having an emergency that requires you to call 911
C. having a question that requires you to access their medical record
D. having a billing question that requires transferring the call


Answer: B

Health Professions

You might also like to view...

Dementia is a part of normal aging

a. True b. False

Health Professions

Which of the following is considered a limitation of the high-flow nasal cannula?

a. It does not meet patient's flow needs. b. The amount of airway positive pressure cannot be measured. c. It does not provide for appropriate CO2 clearance. d. It does not reduce the use of noninvasive positive-pressure ventilation.

Health Professions

The true ankle joint

What will be an ideal response?

Health Professions

Answer the following statement(s) true (T) or false (F)

1. Respiratory volumes are used to assess the health of the respiratory system.  2. The inflation reflex regulates the depth of breathing.  3. External respiration is the exchange of oxygen and carbon dioxide in the lungs.  4. The larynx functions to move air in and out of the trachea and to produce the sounds of a person's voice.  5. If the true vocal cords are stretched, the voice becomes higher in pitch. When the true vocal cords are relaxed, the voice becomes lower in pitch. 

Health Professions