Which of the following would be most appropriate to visualize the future potential?
a. a sketch
b. a feasibility plan
c. a pitch deck
d. a business model
a. a sketch
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A physiological process that occurs in the body of a speaker resulting in nervous behavior and anxiety is called
a. cold feet. b. adrenaline rush. c. butterflies in the stomach . d. apprehension .
A person who has a bad customer experience is more likely to talk about it, but someone who has a good experience will talk to more people
Indicate whether the statement is true or false
According to the text, which is one way in which workplace friends might disengage from each other?
a. de-escalation talk b. cost escalation c. cold shouldering d. disintegrating communication
A type of CVP that describes why people will really like your product and focuses on the customers and what they really need and value is the ______.
a. resonating-focus approach b. points-of-difference approach c. all-benefits approach d. customer satisfaction approach