The iceberg principle suggests that
A. most competitors' strategies are not obvious on the surface.
B. small customers usually have the most hidden profit potential.
C. no matter what control procedure is used, most major problems are impossible to detect until it is too late.
D. conclusions based on summary information are often misleading.
E. None of these answers is correct.
Answer: D
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Applicant tracking systems use keyword filters to
A) look for inconsistencies on the résumé. B) look for information on the résumé that may be inaccurate or dishonest. C) determine the number of openings in an organization at a given point in time. D) rank desirability of incoming résumés for current openings. E) track date of receipt for résumés sent through online systems.
Pablo knows that the more often he places orders, the ______ the order cost, but if he orders less often but in larger quantities, his holding costs go ______.
a. lower; down b. lower; up c. higher; up d. higher; down
The user of a(n) ______ conflict style attempts to passively ignore the conflict rather than resolve it.
A. avoiding B. accommodating C. collaborative D. forcing
Which of the following is true of logistics at the maturity stage of the product life cycle?
A) Customer support functions are performed by the research and development staff. B) Logistics function is insufficient and needs to grow due to rise in orders. C) Logistics must be flexible in order to accommodate new and alternative channel demands. D) The order processing and fulfillment functions are cut or outsourced.