Why are performance problems best handled in face-to-face meetings?
A) The opportunity to read nonverbal signals is strong
B) Face-to-face meetings allow for discussion
C) A face-to-face meeting is less embarrassing for the person with the performance problem
D) Face-to-face meetings take less planning that written communications
E) A message is sent to those who see the meeting taking place that positive action is occurring, thus improving the moral of the entire department.
Answer: B
Explanation: B) The best medium would be a face-to-face meeting or a telephone conversation because these options allow for discussion.
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