People spend more time ________ than in any other communication activity.

A. discussing
B. writing
C. speaking
D. listening
E. reading


Answer: D

Communication & Mass Media

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The Coca Cola Company is a prime example of ________

A) a company that has suffered from having poor community relations B) a company that restored its damaged image within the community C) a company that made diversity one of its leading corporate values D) B and C E) All of the above.

Communication & Mass Media

Which of the following can be valuable in evaluating the pros and cons of solutions that have

been generated? A) T chart B) Journalist?s Six Questions C) force field analysis D) Dewey?s Reflective Thinking Model

Communication & Mass Media

Annabelle is serving as an expert on the topic of banking in a small group whose members are seated in front of an audience, participating informally in a discussion that has no set pattern of who speaks when. Annabelle is part of a(n) __________

Fill in the blank(s) with the appropriate word(s).

Communication & Mass Media

Suzanne and her girlfriend Carmen have been living together for a few months. Suzanne thinks everything is going well and believes they are both happy, but one day Carmen sits her down and says that she has been unsatisfied for a while and wants to move out and break up. This is an example of what type of relationship termination?

a. passing away b. sudden death c. behavioral de-escalation d. Machiavellian tactics

Communication & Mass Media