Richard’s company was recently purchased by a big conglomerate. Everyone in the office was on board with this news except for Abigail. Richard told Abigail that if she did not agree to the new merger then he was going to demote her once the process was over. Richard has used which form of reducing resistance to change?
a. Negotiation
b. Participation
c. Coercion
d. Manipulation
c. Coercion
Business
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