__________ is a performance review system in which all employees within a business unit are ranked against one another.
A. Standard curve
B. Forced ranking
C. Unit grading
D. Normal distribution
E. 360-degree assessment
B. Forced ranking
In forced ranking performance review systems, all employees within a business unit are ranked against one another and grades are distributed along some sort of bell curve.
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Responsibility and accountability ______.
a. rarely occur in the same follower b. are mutually exclusive c. go hand in hand d. can occur together in leaders but not in followers
Which SPSS data entry product allows you to simulate a proper CATI system because you can prepopulate the data with the phone number and basic details of the respondent so the information appears as the operator moves through the list?
A) SPSS DE Builder B) SPSS Data Entry Station C) SPSS Data Entry Enterprise Server (DEES) D) none of the above
Managers of a discount retailer would use which of the following to access up-to-the-minute sales information obtained from the store's cash registers around the country in order to detect problems with products, promotions, and even the firm's
distribution system? A) a company intranet B) secondary data C) a prediction market D) market intelligence E) a convenience sample
Which of the following statements is true of the production concept?
A) It considers customer focus and value to be the paths to sales and profits. B) It follows the customer-centered sense-and-respond philosophy. C) It takes an outside-in perspective. D) It calls for sustainable marketing. E) It leads to companies focusing too narrowly on their own operations.