Workplace incivility
a. results in harmful consequences to employees and organizations.
b. is not a significant issue within professional settings.
c. reflects an attitude of respect and consideration for coworkers.
d. is impossible to reduce after managers become aware of it.
e. contributes to communication competence.
a
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a. true b. false
Which of the following are benefits of self-disclosure?
A) Reciprocity B) obligation to others C) violation of other peoples privacy D) Emotional release E) rejection F) assistance to others
Penny is doing a speech on breast cancer survivors. She decides that it would be helpful for the audience to know firsthand, from someone who has survived the disease, what the struggle for survival was like. She meets with Cathy, who has been in remission for five years, to ask questions about the experience. Penny thinks this ________ will help make this topic more personal and emotional for the audience.
A. questionnaire B. survey C. interview D. observation
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Indicate whether the statement is true or false