Listening only to what is communicated in words or at the content level while ignoring information about the relationship between the speaker and listener is:
a. Defensive listening.
b. Ambushing.
c. Monopolizing.
d. Literal listening.
d. Literal listening.
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For those who are deaf, sign language is a type of nonverbal communication.
Answer the following statement true (T) or false (F)
All of the following are true about downward communication EXCEPT
A) Downward communication sets the climate of an organization. B) Downward communication can be described as messages in which one person puts another person down by attacking them verbally or by using a mocking tone of voice. C) The more levels a message passes through, the more likely it is to become distorted. D) The perceived meaning of a message can be deeply affected by the timing of its delivery and by the channel used to deliver it. E) Upper level managers can improve the accuracy with which workers interpret their messages by delivering the messages simultaneously to all levels of management.
Questions of fact deal only with events that have already happened.
Answer the following statement true (T) or false (F)
You should word your main points ________ , so that parallel main points will be clearer and more memorable
Fill in the blank(s) with correct word