A nurse asks a patient in a shelter for hurricane victims if she can be of help. The patient says, "I don't need your help." Using therapeutic communication, how should the nurse respond?

1. Move away from the patient.
2. Call the nursing supervisor.
3. Tell the patient that anger won't help her situation.
4. Tell the patient that anger is understandable in her situation.


Answer: 4
Explanation: The therapeutic response to a patient's statement of irritability and rage is validate the patient's experience. Leaving or calling the supervisor does not provide a therapeutic interaction. Judgment about the patient's anger is an obstacle to therapeutic engagement.

Nursing

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