In strategic emotionality, emotions (such as crying, screaming) are used for one's personal ends.
Indicate whether this statement is true or false.
TRUE
Communication & Mass Media
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Claims of policy criticize a particular action or plan
Indicate whether the statement is true or false
Communication & Mass Media
Sam Keltner's "struggle spectrum" shows that conflicts can range from __________.
A. major disagreements to disputes B. disputes to campaigns C. mild disagreements to fights D. major disputes to minor litigation
Communication & Mass Media
In conflict management, _____ control is assessing the available information and options to increase one’s understanding of the conflict and the other party
Fill in the blank(s) with the appropriate word(s).
Communication & Mass Media
Leaders are born, not made
Indicate whether the statement is true or false.
Communication & Mass Media