During the holiday season, Budget Department Store works with a contracted employment agency to bring extra workers on board to handle overflow business, and extra duties such as wrapping presents. Budget is using ________ during these rush times.
A. flexible strategies
B. smoothing
C. independent strategies
D. buffering
E. lift coefficient
Answer: D
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The ability to understand the different stimuli around us in order to process the meaning is considered ______ listening.
a. discriminative b. empathic c. combative d. comprehensive
Michael Dell of Dell Computer explained:"We tell our suppliers exactly what our daily production requirements are so it is not, "Well, every two weeks deliver 5,000 to this warehouse, and we'll put them on the shelf, and then we'll take them off the shelf." It is, "Tomorrow morning we need 8,562, and deliver them to door number seven by 7 am."How does the supply chain management software allow this to happen? And how does it save Dell money?
What will be an ideal response?
When delivering negative news using the direct approach, which of the following would comprise the body of the message?
A) Neutral buffer B) Bad news C) Information that may help the audience D) Reasons for the bad news, then the news E) Positive statement aimed at maintaining a good relationship
Maryann has been returning from her lunch break 30 minutes late for the past two weeks. When you confront her about it, she points out that everyone, including you, takes long lunches and makes up the half hour later in the day. The discipline of Maryann appears to violate the __________ rule for effective discipline.
A. clearly communicate the standards and code of conduct to all employees B. be sure that the punishment fits the crime C. follow the standing plans yourself D. take consistent, impartial action when the rules are broken E. discipline in private