Imagine that after graduation you are seeking a job with a large information technology firm. You are not sure if this firm is a good fit for you. During your visit, you notice the language that employees use and the stories they tell. This is a valuable source of information for you in evaluating the firm.

Answer the following statement true (T) or false (F)


True

Communication & Mass Media

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Evidence, values, and credibility combine to

a. support a claim. b. confuse the issue. c. demonstrate truth. d. reduce adherence.

Communication & Mass Media

When we listen actively, we not only focus on what is being said, we maintain a good deal of direct eye contact

Indicate whether the statement is true or false

Communication & Mass Media

The process of using language to describe the steps needed to reach a goal is called

a. social interaction b. private speech. c. maturation d. equilibrium

Communication & Mass Media

The opinions of ordinary people who have firsthand experience or insight on a topic are referred to as ________ testimony.

A. participant B. firsthand C. peer D. observer E. eyewitness

Communication & Mass Media