The next step that an office professional should take after establishing that his or her manager is the person the caller should see is to
a. interrupt the manager to ask if the appointment will be granted.
b. give the caller a definite appointment and tell them that you will confirm this with your manager.
c. ask the caller to call again when the manager is free.
d. decline to place the appointment.
B
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What will be an ideal response?
Answer the following statements true (T) or false (F)
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What will be an ideal response?
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