For the non-bilingual medical assistant, what technique may help with communication to non-English speaking patients?
a. Speak louder than normal
b. Speak faster than normal
c. Ask the person whether clarification is needed
d. Be impatient
c
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A percentage of a providers' payment that is NOT paid during a contract year but is kept by the health plan to offset additional costs incurred for referrals, hospital admissions, or other covered services is called a:
disincentive. per-member-per-month (PMPM) fee. withdrawal. withhold.
Cone beam computed tomography (CBCT) is computed tomography technology dedicated to dental applications
Indicate whether the statement is true or false
"NA" stands for "negative" on a medical history record
Indicate whether the statement is true or false
If there is no officer on the first arriving unit, who assumes initial command?
a. the driver/operator b. the senior fire fighter c. whomever the nearest responding chief officer designates over the radio d. the first officer to arrive