Daniel Goleman's concept of emotional intelligence refers to the ability to understand and manage one's own emotions and to be sensitive to others' feelings.

a. true
b. false


a. true

Communication & Mass Media

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What was the legal significance of the Sullivan case?

A) Free debate is more important than factual errors that hurt public officials. B) Public officials deserve protection from libel. C) Exorbitant libel damages are acceptable. D) Advertorials are exempt from libel suits.

Communication & Mass Media

Thematic analysis is based on participants' conceptions of their communication. Themes are designated by the criteria of:

A. internal validity, external validity, and triangulation. B. coding, categorizing, and interpreting. C. reliability, validity, and credibility. D. data triangulation, interdisciplinary triangulation, and investigator triangulation. E. recurrence, repetition, and forcefulness.

Communication & Mass Media

Forced consensus by a leader is NOT a good idea because it __________

A. ultimately reduces productivity and efficiency B. encourages rapid innovation C. encourages group flight D. usually results in members taking sides against one another E. none of the above

Communication & Mass Media

According to your textbook, the three basic kinds of supporting materials are ________, ________, and ________.

What will be an ideal response?

Communication & Mass Media