What is the main reason that a business suffers several economic consequences when a dissatisfied customer leaves?
A) The cost of attracting a new customer is greater than retaining a current customer.
B) The business's competitors enjoy a greater customer loyalty toward the same type of products.
C) The amount of money spent on developing the product for the dissatisfied customer cannot be reimbursed.
D) The business has to pay a large compensation fee to the customer.
E) The future costs for the development of a similar product increases abruptly.
A
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A written stop-payment order is:
A. valid for six months, and can be extended for another six months if written instructions are given by the customer. B. valid for only three months unless confirmed in writing. C. not valid for more than 48 hours. D. valid for only 14 days and cannot be extended further even if written instructions are given to the bank by the customer.
Answer the following statements true (T) or false (F)
1. The salary of a manufacturing plant manager will be included in manufacturing overhead. 2. In a manufacturing company, the salary of the sales staff is an example of a period cost. 3. In a manufacturing plant, indirect materials costs from lubricants and cleaning fluids are product costs. 4. Indirect materials costs are included in manufacturing overhead. 5. For a manufacturer, rent paid for an office building is an example of a period cost.
Answer the following statements true (T) or false (F)
1. Discrimination is an illegal practice that gives unfair treatment to diversity groups in employment decisions. 2. There is relatively little evidence that diversity helps teams and organizations perform better in terms of creativity, innovation, revenue, and profits. 3. The aging of the global population suggests an increased need for health care workers and a decreased need for factory workers. 4. Although the current workforce is essentially split between men and women, women earn about 77% of what men make.
Generation Xers, who were born between 1965 and 1976, share the childhood experiences of higher parental divorce rates, recession, and corporate downsizing. They tend to care about the environment and value experience over acquisition
Generation Xers make up a ________. A) subculture B) microculture C) social class D) life-cycle stage E) lifestyle