Which comments by a nurse demonstrate use of therapeutic communication techniques? Select all that apply
a. "Why do you think these events have happened to you?"
b. "There are people with problems much worse than yours."
c. "I'm glad you were able to tell me how you felt about your loss."
d. "I noticed your hands trembling when you told me about your accident."
e. "You look very nice today. I'm proud you took more time with your appearance."
ANS: C, D
The correct responses demonstrate use of the therapeutic techniques making an observation and showing empathy. The incorrect responses demonstrate minimizing feelings, probing, and giving approval, which are non-therapeutic techniques.
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