Which method of improving response rate involves sending potential respondents a postcard or letter to remind nonrespondents to complete and return the questionnaire?
A) motivating the respondents
B) follow-up
C) incentives
D) prior notification
B
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Tara was required to take a word processing test as part of her application for an executive assistant position. This control is part of the ______ area.
A. human resources B. physical C. financial D. informational E. structural
When first-mover advantage is crucial and a high degree of competitive intensity prevails, the ________ approach is better
A) waterfall B) born global C) rifle D) sprinkler E) franchisee
Choose the correct word or words in parentheses. The Atlantic Ocean is slightly less (then, than) 6.5 times the size of the United States
Which of the following statements comparing oral and written communication is most accurate?
A) Written communication provides a permanent record only if it is sent as a hard copy, printed message. B) Written messages do not require as much thought as oral messages. C) One advantage of oral communication such as a face-to-face meeting is that it allows for immediate feedback. D) Oral communication is preferred when presenting formal or complex ideas.