A/n ___________ is any act that attempts to earn a profit by providing goods and services to others.

a. transaction
b. organization
c. business
d. contemplation
e. activity


c. business

Business

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Bad Debts expense is debited and Accounts Receivable is credited at the end of the period to recognize bad debts under the allowance method

a. True b. False Indicate whether the statement is true or false

Business

Which of the following is NOT mentioned as a disadvantage of social media for conducting surveys?

A) surveys do not address the responses from nonusers of social media B) survey administration is difficult to control. C) inability to field more complex questions D) response rates may be low E) confidentiality is an issue

Business

There are four unique elements to services - intangibility, inconsistency, inseparability, and inventory - which are referred to as the ________.

A. service matrix B. 4Ps of services C. service mix D. service continuum E. four I's of services

Business

A training and education initiative with specific requirements delivered by an industry oversight organization to salespeople in that industry is an example of a(n):

A) university sales methods class B) corporate-sponsored training class C) Internet-based training program D) certification program E) college concentration

Business