Discuss and provide examples of why selection of the proper communication medium is so important
What will be an ideal response?
Answer: Students' answers may vary. There are many different channels through which to communicate: letter, email, phone conversation, voice mail, face-to-face meeting, social media, etc. When you choose your channel you should pick the one that best supports the purpose of your message. Imagine that you need to make a request of a coworker. Is it a request that could be easily made with a brief phone chat? Or does it require a more complex explanation that would best be served by a well-organized written document? You must also consider the channel that will best allow the receiver to process the information you are communicating. While a short chat may seem the quickest way to make your request to a coworker, it might have pitfalls. The coworker may be busy at the time of an unexpected phone call and not have the ability to properly focus on your request while you are speaking. Consequently, she may not understand what you are asking and either incorrectly fulfill your request or need to keep contacting you with questions. A written document, on the other hand, would allow your coworker to refer back to details of your request without asking for clarification. The selection of the communication medium has a great effect on whether or not your message is clearly communicated and correctly decoded by your receiver.
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Your professor has dismissed the class, and everyone is walking toward the exit. Ashton takes out his phone and is accessing a site to see whether his favorite celebrity starlet has been released from police custody yet. While staring intently into the phone, he bumps into you, causing you to fall and injure your leg. Has he committed a crime, and if so, what crime has he committed?
What will be an ideal response?
Which of the following is not one of the most important elements of listening?
a. Listen actively and avoid distractions. b. Listen more and speak less. c. Avoid quick judgements. d. Deliver feedback quickly.
Which one of the following is not one of the preparatory items that needs to be completed prior to beginning job analysis?
A. Determining where job inequities exist. B. Determining which jobs will be included in the analysis. C. Determining the order in which jobs will be analyzed. D. Determining the method that will be used to collect the desired information.
Which of the following describes the ways of thinking and learning in the guided missile culture?
A. Process-oriented, creative, ad hoc, and inspirational B. Logical, analytical, vertical, and rationally efficient C. Intuitive, holistic, lateral, and error correcting D. Problem centered, professional, practical, and cross-disciplinary