Outward communication needs to be focused on meeting the needs of the customer

Indicate whether this statement is true or false.


Answer: TRUE

Communication & Mass Media

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The group member who speaks first and most often is more likely to emerge as the group's leader

Indicate whether the statement is true or false

Communication & Mass Media

All of the following traits are true of the typical Tom Cruise screen character except

a. deluded b. unmaterialistic c. self-absorbed d. none of the above

Communication & Mass Media

When you are asked to speak at an event, you should first ________

A) start writing your speech immediately so you?ll have enough time B) ask for more information C) select what you?ll wear D) none of the above

Communication & Mass Media

Social judgment theory suggests that listeners will come to your speech with a latitude of acceptance, a latitude of rejection, or a latitude of noncommitment

Indicate whether the statement is true or false

Communication & Mass Media