What action should seldom occur during empathic listening?
A. avoiding judgments
B. understanding another person's feelings
C. vicariously experiencing another person's thoughts
D. feeling sorry for someone
Answer: D
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A speech of _____ is deliberately designed to restore good feelings for the speaker by rationalizing his or her questionable actions or provocative decisions
Fill in the blanks with correct word
When evaluating his classmate's speech, Matt says, "One of the major functions of the introduction is to grab the audience's attention and pull them into the speech. You achieved that goal by using emotive language and a great extended narrative." Which part of the evaluation process does Matt's comment demonstrate?
a. judgment b. description c. justification d. rationale
"She acted that way because she doesn't like me and doesn't want our group to succeed" could be a conclusion explained by the principles in Attribution Theory
True False
Which of the following recommendations was mentioned in the text as a way to manage nervousness?
A. Act as if you are already poised and confident. B. Arrive just a few moments before your speech. C. Encourage listeners to ask questions throughout the speech. D. Look at a fixed point on the wall in the back of the room.