When Nordstrom, the Seattle-based department store chain, aids customers with after-sales support, it exemplifies which primary value-chain activity?

A. inbound logistics
B. outbound logistics
C. service
D. operations


Answer: C

Business

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A purchasing system that employs electronic data interchange does not use a purchase order

Indicate whether the statement is true or false

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Johnson & Johnson gave employees sweat suits for attending stress workshops. This is an example of a

A. social reinforcement B. economic reinforcement C. constant reinforcement D. random reinforcement E. negative reinforcement

Business

It is very common for manufacturers to concentrate in certain geographic areas and by type of industry.

Answer the following statement true (T) or false (F)

Business

Spang Corporation uses a job-order costing system with a single plantwide predetermined overhead rate based on machine-hours. The company based its predetermined overhead rate for the current year on the following data:    Total machine-hours 20,000Total fixed manufacturing overhead cost$176,000Variable manufacturing overhead per machine-hour$2.20 Recently, Job P505 was completed with the following characteristics:    Total machine-hours 200Direct materials$540Direct labor cost$7,200 The amount of overhead applied to Job P505 is closest to:

A. $2,200 B. $2,640 C. $1,760 D. $440

Business