Omnichannel retailing involves using a combination of physical or offline channels as well as digital or online channels to influence a customer's shopping experience, including research before a purchase and service after a sale.
Answer the following statement true (T) or false (F)
True
Companies that use an omnichannel retailing strategy sell their products through multiple distribution channels, including retail stores, online, catalogs, and mobile apps. These companies try to influence the customer's shopping experience throughout the purchase process.
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When you're closing a message about an error that your company made, explaining the steps being taken to avoid similar mistakes in the future
A) is a bad idea, since it distracts attention from the main idea. B) is helpful, even when those steps are not likely to make a difference. C) should always be avoided since it acknowledges guilt. D) can underscore the sincerity of an apology. E) will usually result in skepticism among your peers.
Ron is a manager at ViviTech. He wants to explain the business needs to his employees who don't have a good sense of the big picture view of the organization's goals. One of the best ways for him to do this is to show them the gap between the organization's current performance and capabilities and where it needs to be in the future.
Answer the following statement true (T) or false (F)
Chance is a traveling marketing representative for a publishing company. He is an independent contractor and was hired without negligence. One afternoon while driving to a meeting, Chance negligently runs a stop sign and causes an accident. Judy is injured. Judy can A) hold both Chance and his company liable for her injury
B) hold the company but not Chance liable. C) hold Chance but not the company liable. D) not hold Chance or his company liable for her injury.
Transmission Control Protocol (TCP) and the User Datagram Protocol (UDP) are two key protocols in which layer?
A) transport B) application C) portable D) packet