As he delivered his presentation, Wendell's audience didn't find him to be an expert on the topic. Which of the four factors about credibility are they concerned about?
a) Competence
b) Character
c) Capability
d) Caring
e) Charisma
ANS: a
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The key to ethical behavior for both individual practitioners and the institutions they serve is _______________
a. the golden mean b. Potter’s Box c. organizational performance d. having absolute standards
Which of the following is the focus of the critical perspective as applied to intercultural communication?
a. the unmasking of oppressive and dominant ideologies b. social transformation of cultural representations c. disempowering cultural conditions of communication d. all of the above
When you believe that a worthwhile communicator should be able to handle every situation with complete confidence and skill, you are falling for the fallacy of
a. perfection. b. causation. c. approval. d. shoulds. e. overgeneralization.
In Greek city-states, what term refers to those who taught speakers to adjust their notions of right or wrong, true or untrue, depending on their speaking situation, their audience, and their goals?
a. sophists b. rhetors c. orators d. resonators