Since Victor spends part of his time on the road meeting with customers, which of the following would most likely help Victor manage his sales staff?
A) active listening principles
B) videoconferencing tools
C) territory management skills
D) stress relief activities
E) blogging capabilities
B
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Rick Johnson trains his company's sales force to target the consumer
He repeatedly asks his team to bear in mind the fact that it is the sales team's responsibility to rouse the consumer's interest and make the consumer feel that he or she needs the product. A true salesman is one who can convert an indifferent consumer walking into the store into a new customer. Johnson believes in the ________ concept. A) product B) production C) selling D) marketing E) social responsibility
The unit product cost for a security camera is:
The following information is available from Avery Company, a manufacturer of security cameras:
A) $260
B) $286
C) $1
D) $324
Focus groups create a realistic setting in which consumer behavior can be studied
Indicate whether the statement is true or false
Complete the rest of this sentence. Exclusion is a problem if:
a. people are internally prevented from participating due to their own lack of ambition or self-selection. b. people are physically prevented from participating; if there are barriers physically or emotional, to an activity; or if they risk negative consequences by their participation. c. people are emotionally prevented from participating; only if there are emotional barriers to an activity, but they do not risk negative consequences by their participation d. People are externally prevented from participating due to the lack of education and resulting schools attended.