A nurse has just been certified as a Case Manager. Which of the following activities will the nurse most likely be involved when implementing this role? Select all that apply

a. interact with insurance companies
b. utilization review and quality management
c. follow only one or two acutely ill patients
d. work with community based vendors
e. work closely with multiple disciplines
f. provide direct patient care at the bedside


A, B, D, E
A case manager is responsible for utilization and quality management, working with multiple
disciplines, and interacting with community vendors and insurance companies. Most case managers
carry a case load of patients. The do not provide the direct patient care at the bedside.

Nursing

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