Substantive, as opposed to procedural, law includes:
a. contract law
b. administrative procedure c. civil procedure
d. criminal procedure
e. all of the other choices are correct
a
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What kind of feedback is a nonevaluative technique in which we solicit additional information from a person in an attempt to draw them out as well as demonstrate our willingness to listen?
A. understanding B. probing C. supportive D. low-monitored
Accounts receivable turnover measures how promptly payments from customers are collected
Indicate whether the statement is true or false
An ad hoc sales discount is
a. an allowance for an inferior quality of marketed goods. b. a discount that an ad hoc committee must decide on. c. brought about by competitive pressures. d. none of the above.
Which of the following is a process theory of motivation?
a. Maslow’s hierarchy of needs b. McClelland’s achievement-motivation theory c. Vroom's expectancy theory d. Herzberg’s two-factor theory