Substantive, as opposed to procedural, law includes:

a. contract law
b. administrative procedure c. civil procedure
d. criminal procedure
e. all of the other choices are correct


a

Business

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What kind of feedback is a nonevaluative technique in which we solicit additional information from a person in an attempt to draw them out as well as demonstrate our willingness to listen?

A. understanding B. probing C. supportive D. low-monitored

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Accounts receivable turnover measures how promptly payments from customers are collected

Indicate whether the statement is true or false

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An ad hoc sales discount is

a. an allowance for an inferior quality of marketed goods. b. a discount that an ad hoc committee must decide on. c. brought about by competitive pressures. d. none of the above.

Business

Which of the following is a process theory of motivation?

a. Maslow’s hierarchy of needs b. McClelland’s achievement-motivation theory c. Vroom's expectancy theory d. Herzberg’s two-factor theory

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